What is the purpose of the Playscape?

To offer uncommon hospitality to the city. Our prayer is that the Pointe Café and Play Park will further our mission of knowing Jesus and making Him known.

What are our hours of operation?

We are open Monday through Thursday from 9:00 am to 4:00 pm and Saturday from 9:00 am to 1:00 pm.

Holiday and Special Event Closures

• November 26 - 30, 2025 CLOSED for Thanksgiving

• December 18, 2025 CLOSED

• December 23, 2025 - January 2, 2026 CLOSED for Christmas and New Years

Snow Days
When the Novi schools are closed, we are closed.

Is the café and playscape open for special events, like birthdays and other private events?

We love seeing our space full of families enjoying the Play Park and are overjoyed that our community desires to invite the people you care about here. It has always been our policy to not reserve tables or rent rooms for birthday parties, and given how many families are sharing this space, it has become necessary to expand upon our policy.

While we can’t accommodate birthday parties at this time, if you meet a few friends for a birthday play date, we ask that you leave helium balloons at home and refrain from moving any of the atrium or Play Park furniture. You may bring snacks, a cake, and even a tablecloth if you wish! If you are lucky enough to have your pick of tables for your birthday play date, we require that you keep your celebration to just one table. Tables are first come, first served, and only seat 6-8 people, so best to keep your invite list small! Celebrating at the Play Park is best suited for families who are able and willing to have a certain amount of flexibility as there may not always be tables/seating available, and we do have to close for inclement weather, funerals, and church events, sometimes with short notice.

How can I donate to the café?

Our heart is for the café ministry to be a gift to you and our community. While we are not accepting donations in the café, you are welcome to donate to the Oak Pointe Church general fund, which supports all ministries of the church.

How will the playscape be cleaned?

The playscape, as well as the café, will be cleaned nightly by a professional cleaning service. We will also have an air filtration system that helps mitigate the spread of germs in Play Park.

Is there supervision of children in the playscape?

Parents/guardians are responsible for supervising their children.

What is the maximum age of children in the playscape?

The playscape is reserved for children in 5th grade and below. Adults are permitted in the Play Park to supervise children.

Can food or drinks be brought into the playscape?

No food or drink is allowed in the playscape for the safety of the children.

What happens if someone gets sick in the playscape?

Please let our staff or volunteers know, and our facilities team will be available to clean. We will need to close the playscape for a period of time to sanitize.

How will emergencies be handled?

In the case of an emergency, never hesitate to call 911. After calling, please reach out to staff or volunteers for further assistance. Our staff is trained to handle emergencies this way as well.

When do the café and Play Park close?

The café and Play Park close at 4:00 pm. Our staff will let you know once we’ve closed for the day. We will finish serving drinks at 4:00 pm.

Is there any cost for the café or playscape?

Like all our other ministries, it is a gift. Our hope is that this is one way we can show the hospitality and generosity of Christ.

Does the entire building close at 4:00 pm?

Other ministries may be using the building after 4:00 pm. However, we ask that if you are visiting for the café or playscape, that you exit at 4:00 pm.

How can I help?

If you are interested, please go to our Join a Team page and select First Impressions > Hospitality (Café & Playscape). You’ll be prompted to complete a form, and we’ll reach out with next steps.